Cutomer Service Officer

Accra, Greater Accra
Posted 3 days ago
Company:
Reliance Personnel Services
Company Description:
We offer a variety of personnel services which includes Outsourcing, Recruitment, Payroll Services, Organizational Development and Training.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Higher National Diploma
Number of vacancies:
1

Job Description

Job Description: Customer Service (Savings and Loans)
Department: Financial Services

Summary:
Are you passionate about providing exceptional customer service in the financial services industry? If so, we have an exciting opportunity for you to join our team as a Cutomer Service Personnel. We are looking for a Customer Service Representative to assist our clients with their savings and loans needs. If you have excellent communication skills, attention to detail, and a desire to help others, we want to hear from you!

Responsibilities:
• Assist customers with inquiries related to savings accounts, loans, and other financial products
• Process customer transactions accurately and efficiently
• Educate customers on the benefits of different savings and loan products
• Resolve customer complaints and issues in a timely and professional manner
• Maintain customer records and ensure data accuracy

Qualifications:
• Minimum of an HND in a related field.
• Prior experience in customer service or banking preferred
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Attention to detail and accuracy

If you are looking for a rewarding career in customer service within the financial services industry, apply now to join our team.