Bank Teller
Madina, Asylum Down, Greater Accra
Posted 8 days ago
- Company:
- Innovate Solution Ghana Ltd
- Company Description:
- Innovate Solutions is an outsourcing company that supports organizations with varied outsourcing services including recruitment and labour outsourcing, cleaning, and stationery supply services to enable businesses achieve operational excellence.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor's Degree
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
• Provide friendly and efficient service to customers, addressing their inquiries and concerns.
• Always maintain a positive and professional demeanor.
• Assist customers with various banking needs, including making deposits, and withdrawing funds.
• Accurately process customer transactions, including deposits, withdrawals, loan payments, and wire transfers.
• Verify signatures and account details to ensure accuracy and security.
• Maintain accurate records of all transactions.
• Handle cash and checks securely and accurately.
• Balance cash drawers at the end of each shift.
• Maintain a clean and organized work area.
• Identify opportunities to cross-sell bank products and services to customers.
• Refer customers to appropriate departments or personnel when necessary.
• Adhere to all bank policies, procedures, and regulations.
• Maintain confidentiality of customer information.
• Report any suspicious activity or potential fraud to management.
Qualifications:
• Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field
• Basic computer skills.
• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work accurately and efficiently.
• Ability to handle cash and checks securely.
• Knowledge of banking procedures and regulations.
• Ability to work independently and as part of a team.
• Previous experience in a customer service or banking environment is a plus.
