Program Manager - Homecare, DDD & Staffing Services

Location: Remote
Company: Priority Group Services
Employment Type: Full-Time
About Us:
Priority Group Services is a growing provider of Homecare, DDD (Division of Developmental
Disabilities) services, and healthcare staffing solutions across New Jersey. We are committed to
delivering high-quality care, ensuring regulatory compliance, and supporting individuals and
families with compassion and excellence.
Position Overview:
We are seeking a proactive, organized, and results-driven Program Manager to oversee our New
Jersey operations in Homecare, DDD, and Staffing Services. This is a fully remote role, with
strong preference for candidates familiar with NJ-based programs and regulations.
Key Responsibilities:
Program Oversight (Homecare & DDD):
● Oversee daily operations of NJ homecare and DDD services, including intakes,
assessments, and scheduling.
● Ensure compliance with all applicable state (DDD, DOH) and Medicaid regulations.
● Monitor service delivery quality and resolve client or staff issues promptly.
Remote Team Management:
● Supervise and support a multidisciplinary team including DSPs, Support Coordinators,
recruiters, and field staff.
● Conduct virtual check-ins, monitor task completion, and manage remote
onboarding/training.
● Use tools like Asana, Google Workspace, and Zoom for daily operations.
Client & Provider Coordination:
● Communicate with clients, caregivers, families, and state/county entities to manage care
plans and referrals.
● Maintain and grow relationships with provider agencies, referral sources, and community
partners.
Staffing & Recruitment Support:
● Work with the recruitment team to track open roles, schedule interviews, and onboard new
hires for healthcare contracts.
● Coordinate with facilities and partners (e.g., University Hospital) to fulfill staffing needs.
Operational Reporting & Strategy:
● Prepare weekly progress reports and participate in leadership calls.
● Analyze performance metrics, identify bottlenecks, and implement improvement strategies.
● Ensure task accountability and assist in accreditation and contract readiness.
Qualifications:
● Minimum 3 years of experience managing homecare, DDD, or healthcare staffing services.
● Knowledge of NJ DDD systems (iRecord, Therap, etc.) and state regulatory requirements.
● Proven leadership experience in a remote/virtual setting.
● Strong organizational, communication, and decision-making skills.
Preferred:
● Experience with EVV, UIRs, SC workflows, and Medicaid billing processes.
● Based in New Jersey or with relevant NJ program experience