Location:
accra, Greater Accra
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Job Description
Our client, an upscale lifestyle and gift store, is seeking a friendly, polished, and proactive Sales Assistant to assist with their daily operations.
ROLE PROFILE
The ideal candidate will be responsible for delivering exceptional in-store customer experiences, assisting with sales, maintaining attractive product displays, and supporting daily retail operations. This role is best suited for someone who is dependable, well-spoken, and has a passion for retail and customer service.
DUTIES/RESPONSIBILITIES
• Greet and assist customers in a warm, professional manner
• Guide customers in selecting gifts and answering product-related questions
• Operate the Point-of-Sale (POS) system to process transactions accurately
• Maintain a clean, organized, and aesthetically appealing store layout
• Restock shelves and ensure product displays meet brand standards
• Support the team in meeting daily and monthly sales targets
• Provide helpful after-sales support and maintain strong customer relations
• Collaborate with team members to achieve store goals
• Handle basic administrative tasks related to sales and inventory
• Assist in receiving and unpacking new inventory; check for damage and discrepancies
• Tag and label merchandise accurately before display
• Monitor and report low stock levels to management for timely reordering
• Assist in setting up seasonal and promotional displays
• Learn detailed product knowledge to better inform customers about items
• Ensure proper handling and security of merchandise and cash
• Help monitor in-store customer traffic to minimize theft or product mishandling
• Maintain cleanliness of fitting or display areas as needed
• Participate in physical inventory counts and reconciliation
• Provide input during team meetings on customer feedback and store improvements
• Assist in social media content creation or in-store promotions, if required
• Stay informed on new arrivals, sales events, and store promotions to relay to customers
EDUCATION/EXPERIENCE
• A minimum of Senior High School (SHS) certificate; additional training or diploma is an advantage
• Prior experience in retail, sales, or customer service roles is highly preferred
• Must be familiar with POS systems, basic computer applications, and email communication
REQUIREMENTS
• Excellent spoken English and strong interpersonal skills
• Must have good grooming and a professional, friendly demeanor
• Must be attentive to detail and appreciation for quality products
• Strong work ethic and dependability
• Basic understanding of retail operations and customer service principles
• Willingness to learn and adapt in a dynamic retail environment
• Must be based in or able to commute to Airport Residential, Accra
• Ability to multi-task and remain calm under pressure during peak hours
• Strong time management and the ability to prioritise tasks effectively
• Must be physically fit to stand for long periods and handle occasional lifting
• Must be able to work independently with minimal supervision
• Must have a positive attitude and willingness to support team members when needed
• Must be flexible to assist during holidays, events, or extended hours if required
• Must have demonstrated commitment to customer satisfaction and hospitality
• Must demonstrate honesty, integrity, and professionalism in all duties
ROLE PROFILE
The ideal candidate will be responsible for delivering exceptional in-store customer experiences, assisting with sales, maintaining attractive product displays, and supporting daily retail operations. This role is best suited for someone who is dependable, well-spoken, and has a passion for retail and customer service.
DUTIES/RESPONSIBILITIES
• Greet and assist customers in a warm, professional manner
• Guide customers in selecting gifts and answering product-related questions
• Operate the Point-of-Sale (POS) system to process transactions accurately
• Maintain a clean, organized, and aesthetically appealing store layout
• Restock shelves and ensure product displays meet brand standards
• Support the team in meeting daily and monthly sales targets
• Provide helpful after-sales support and maintain strong customer relations
• Collaborate with team members to achieve store goals
• Handle basic administrative tasks related to sales and inventory
• Assist in receiving and unpacking new inventory; check for damage and discrepancies
• Tag and label merchandise accurately before display
• Monitor and report low stock levels to management for timely reordering
• Assist in setting up seasonal and promotional displays
• Learn detailed product knowledge to better inform customers about items
• Ensure proper handling and security of merchandise and cash
• Help monitor in-store customer traffic to minimize theft or product mishandling
• Maintain cleanliness of fitting or display areas as needed
• Participate in physical inventory counts and reconciliation
• Provide input during team meetings on customer feedback and store improvements
• Assist in social media content creation or in-store promotions, if required
• Stay informed on new arrivals, sales events, and store promotions to relay to customers
EDUCATION/EXPERIENCE
• A minimum of Senior High School (SHS) certificate; additional training or diploma is an advantage
• Prior experience in retail, sales, or customer service roles is highly preferred
• Must be familiar with POS systems, basic computer applications, and email communication
REQUIREMENTS
• Excellent spoken English and strong interpersonal skills
• Must have good grooming and a professional, friendly demeanor
• Must be attentive to detail and appreciation for quality products
• Strong work ethic and dependability
• Basic understanding of retail operations and customer service principles
• Willingness to learn and adapt in a dynamic retail environment
• Must be based in or able to commute to Airport Residential, Accra
• Ability to multi-task and remain calm under pressure during peak hours
• Strong time management and the ability to prioritise tasks effectively
• Must be physically fit to stand for long periods and handle occasional lifting
• Must be able to work independently with minimal supervision
• Must have a positive attitude and willingness to support team members when needed
• Must be flexible to assist during holidays, events, or extended hours if required
• Must have demonstrated commitment to customer satisfaction and hospitality
• Must demonstrate honesty, integrity, and professionalism in all duties
Number of vacancies:
1
Company Description
Ghana HR Solutions is a full-service human resources consultancy offering recruitment, training, and HR outsourcing services. With over 15 years of experience across various countries, we provide value for money services to companies of all sizes and industries. Our unique approach ensures clients adopt the best HR practices by providing highly effective services that exceed expectations. We help organizations value their most important asset: their people. Our employment strategies and resources enable us to recruit and manage professional talent effectively, delivering dynamic and multi-talented candidates who make an immediate contribution to businesses.
View Company Profile