Help Desk Officer

Accra, Greater Accra
Posted yesterday
Company:
Healthy Habits Global
Company Description:
Our Mission “Your families health matters” TO IMPACT MILLIONS OF FAMILIES HEALTH. HHG was created to impact and change people's health by turning ordinary bad habits into healthy habits. Our Purpose “The World’s Health Matters” TO IMPACT THE HEALTH OF OUR PLANET FOR FUTURE GENERATIONS TO ENJOY. HHG’s World Product Line will impact and change the planet's well-being by addressing and targeting the dramatic increase in global emissions. Your Destiny “Your Financial Health Matters” TO IMPACT YOUR FINANCIAL HEALTH. The driving force behind HHG is to impact and change peoples wealth by merging traditional business within the home based business arena across multiple industries, allowing you to create a legacy for you and your family.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Diploma
Number of vacancies:
1

Job Description

Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Responding promptly to customer enquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.