Customer Relations Officer - (Sales)
Madina, Asylum Down, Greater Accra
Posted today
- Company:
- Innovate Solution Ghana Ltd
- Company Description:
- Innovate Solutions is an outsourcing company that supports organizations with varied outsourcing services including recruitment and labour outsourcing, cleaning, and stationery supply services to enable businesses achieve operational excellence.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Higher National Diploma
- Number of vacancies:
- 20
Job Description
Key Responsibilities:
• Implement sales strategies to achieve company goals.
• Identify and target potential clients and markets.
• Conduct market research to understand customer needs and competitive landscapes.
• Build and maintain strong relationships with existing and potential clients.
• Act as a point of contact for clients, addressing their inquiries and concerns.
• Provide excellent customer service and ensure client satisfaction.
• Follow up on leads and sales opportunities to drive conversions.
• Prepare regular sales reports and forecasts.
• Provide feedback to management on sales performance and market trends.
Qualifications
• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• At least 2 years’ experience in sales or a similar role.
• Excellent communication and negotiation skills.
• Strong interpersonal skills and the ability to build lasting relationships.
• Goal-oriented with a strong desire to achieve and exceed sales targets.
• Ability to work independently and as part of a team.